Refunds and Returns
What is your exchange/return policy?
If you would like to return a product for a refund or exchange please read the following guidelines to determine if you are eligible. After doing so, please call 1.855.267.6241 or email email@example.com for complete instructions. If you believe you have received a defective product upon arrival, please contact us immediately at 1.855.267.6241 or email us at firstname.lastname@example.org for further instructions.
All orders placed on RunGoodGear.com can be returned within 30 days from the date of purchase for a refund in the form of payment that was used if the product has been unwashed and unworn and retains the RunGoodGear.com purchase sticker. You are responsible for the shipping charges incurred both on your original order as well as the charges to get the product back to us.
Products purchased from RunGoodGear.com may be eligible for exchange or store credit within 30 days of the date of purchase. If your product is eligible, you will be responsible for shipping charges.
We are not responsible for items lost in transit. For this reason, we highly recommend tracking or delivery confirmation. The product you send back becomes the possession of RunGoodGear and will not be returned to you. For all special edition items or special requests, please contact us before returning your items. Please call 1.855.267.6241.
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